![]() Try the following solutions: If your headset has a Mute button, make sure it isn’t active. You can connect it to Windows devices via Bluetooth 4.2+, or through the Wireless Adapter for Windows (sold separately), or by connecting with a compatible USB-C cable. Your Xbox Wireless Headset works with Xbox Series X|S and Xbox One consoles as well as other devices. Whether you have an iPhone or Android, you can use your Turtle Beach headset with your phone. Sure, these headsets are designed to be used with gaming consoles like the PlayStation and XBOX, but with them being Bluetooth enabled, you can easily pair them up with your smartphone. You can update your driver manually or automatically. So you should update the driver to see if that fixes the issue. The mic on your Turtle Beach headset won’t work if you’re using an incorrect or outdated audio or headset driver. Also, Turtle Beach makes specific headphones just for PS4, so I would recommend searching for those if you are interested. ![]() If the headset uses a USB connection for audio output/input, generic USB drivers for the headset should install automatically. PC-Compatible Turtle Beach headsets with USB amplifiers/transmitters do not require separate USB drivers provided by Turtle Beach to function on a PC.
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